Emergency steps

Gas smell, sparking, or anyone hurt: leave and call 911.

• Shut off the main water supplyHow to find and close the main water valve when water is still running into your home.
• Shut off water at one fixtureHow to stop water at a single toilet, sink, washing machine or water heater using its own shutoff valve.
• Water near outlets, appliances or the electrical panelWhat to do, and what never to touch, when water is near anything electrical in your home.
• Sewage backup in the homeHow to keep people safe and limit contact when sewage or black water backs up into your home.
• After a fire is outWhat to do before and when going back into a home after the fire department has put out a fire.
• A roof opened by a stormWhat to do safely from inside and from the ground when a storm has damaged or opened your roof.
• Visible mold. Do not disturb itHow to avoid spreading visible mold and limit your contact with it until a professional can look at it.

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